Refund Policy

Retail Slut Return Policy

We Get It — Sometimes Things Don’t Fit the Vibe

At Retail Slut, we want you to love what you wear — whether it’s handmade, vintage, or brand-new punk couture.

Because many of our items are limited-edition, artist-made, or custom, we keep returns tight but fair.

Eligibility

You may request a return or exchange if:

The item arrived damaged, defective, or not as described.
You contact us within 7 days of delivery.
The item is unused, unwashed, and in original condition (tags attached, no cigarette smell, pet hair, or glitter explosions).

Non-Returnable Items

We do not accept returns or exchanges for:

Custom, made-to-order, or altered items
Intimates, swimwear, or jewelry
Zines, records, or digital media
Sale and clearance items
Vintage pieces (they’ve already lived a life — embrace the imperfections)

Process

Email us at returns@retailslut.com with your order number and reason for return.
If approved, you’ll receive a return authorization and shipping address.
Ship the item back within 7 days of approval.
Once inspected, refunds (minus shipping) are issued to the original payment method.

Return shipping costs are the buyer’s responsibility unless the item was defective or our mistake.

Exchanges

Need a different size or style? We’ll hook you up if it’s in stock.

Otherwise, we’ll issue store credit so you can grab something else that screams you.

Refunds

Approved refunds are processed within 5–10 business days after we receive your return.

Original shipping costs are non-refundable.

Lost or Stolen Packages

Once shipped, items are in the hands of the postal gods. We’re not responsible for lost or stolen packages, but we’ll do our best to help you track them down.

Bottom Line

We’re a small, artist-driven brand that thrives on creativity, chaos, and community. Please shop with intention — every purchase supports real punks, artists, and makers.